FARO: How do I know when my service starts?

After you place an order, FARO coordinates the switch-over and confirms the start timing once the fibre provider has scheduled it.

Details FARO may ask for

  • Your current broadband provider.
  • Your mobile number for coordination.
  • Your current provider account number, if available.
  • Your preferred start date or contract end date.

What happens next

  1. FARO checks the service details and address.
  2. The switchover or installation is coordinated with the fibre provider.
  3. FARO confirms the activation date or technician appointment.
  4. Your connection details are provided around the service start date.