Yes. If your move-in date changes or you are not ready for installation, contact FARO before the service is provisioned.
Your options
- Reschedule the technician appointment for a later date.
- Hold the order until you are ready to proceed.
- Cancel the order and request a refund, then reorder later.
Future-ready ONT
If a new fibre terminal is installed for Hyperfibre, it should support future higher-speed fibre services when those are available at your address.
How to contact FARO
TXT 020 4030 4030 or email support@faro.nz for order timing changes.