FARO: How to update your payment method

If your Stripe payment fails because of an expired card, insufficient funds or another payment issue, you may need to create a new order using the updated payment details.

Current process

  1. Place a new order for the same FARO plan or product using your updated card.
  2. Once the new subscription is confirmed, FARO will cancel the previous subscription.
  3. Pending or paused charges on the old subscription will not be processed.

Need help?

If you are unsure which plan to reorder, email support@faro.nz or TXT 020 4030 4030.