What happens after I order a VPS?

After you complete checkout, SiliconKiwi starts provisioning your VPS. In most cases your server is created automatically and you will receive a welcome email with the details you need to get started.

What you should receive

  • Your service name and plan.
  • Your server IP address.
  • Login or access instructions.
  • Links to manage your service from the client portal.

What to check first

  1. Open the welcome email.
  2. Log in to the SiliconKiwi client portal.
  3. Check that your service is marked active.
  4. Use SSH or the web console to access your VPS.

If your service has not appeared after payment, open a support ticket and include your order or invoice number.