Your welcome email contains the key information for your new service. Keep it somewhere safe, but do not share it publicly.
Common fields
- Service name — the product or VPS you ordered.
- IP address — the public address used to reach your server.
- Username — often root or another administrative user, depending on the image.
- Management link — a link to manage the service in the client portal.
If any detail looks wrong, or you did not receive the email, check your spam folder and then contact support.