Business continuity and disaster recovery planning helps organisations prepare for disruptive events.
Key concepts
- Business continuity focuses on keeping essential operations going.
- Disaster recovery focuses on restoring systems and data after disruption.
- RTO is the target time to restore service.
- RPO is the acceptable amount of data loss measured in time.
Customer input needed
For managed services, BTIT may ask for criticality, recovery priorities, key contacts and acceptable outage windows.