BTIT password guidance is intended to reduce the risk of unauthorised access to systems and customer information.
Customer guidance
- Use strong, unique passwords for each service.
- Do not share passwords by email, chat or screenshots.
- Use a password manager where appropriate.
- Enable multi-factor authentication where available.
- Change passwords promptly if compromise is suspected.
Need a reset?
Open a support request and include the affected service, username or email address, and whether the request is urgent.