BTIT maintains a set of policies and procedures that describe how it manages security, reliability, compliance, data protection and service quality.
What the policies cover
- Access control and user management.
- Availability, resilience, business continuity and disaster recovery.
- Cloud computing practice and service governance.
- Cryptographic key management and data restoration.
- Identity management, password controls and personnel vetting.
- Incident response, privacy, terms of service and SLA expectations.
- Independent security assurance and staff security awareness.
Why this matters
These policies help BTIT provide a secure, reliable and compliant environment for customers, staff and stakeholders.